Privacy Policy
The privacy of our customers’ personal information has always been important to us. We are committed to respecting our customers’ right to privacy and protecting their personal information. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth) and any relevant State legislation, as well as other applicable laws and codes affecting personal information.
About this Privacy Policy
This Privacy Policy outlines how we manage customer’s personal information. It also describes generally the sorts of personal information held and for what purposes, and how that information is collected, held, used and disclosed.
Our Privacy Policy applies to all our dealings with customers.
Collecting personal information
If you are acquiring or have acquired a product from Moyse Wines, we will collect and hold your personal information for the purposes of providing you with the relevant product or service (e.g. sending wine) or managing and administering the product or service.
We may collect and hold your personal information for the purpose of letting you know about products or services from across the company or for advising you of our promotions or other opportunities that we believe may be of interest to you.
The information collected may include your name, postal or email address, how you found out about our company, or other information we consider necessary or that you provide to us.
We usually will collect your personal information from you. This may happen when you fill out a mailing list form or order wine or when you give us personal information over the telephone or through our website. If you believe your personal information is not accurate, complete or up to date, please contact us.
Marketing our products and services
We may use your personal information to let you know about products and services from Moyse Wines. You can contact us at any time if you no longer wish us to send any promotions or information (see “Resolving your privacy issues” below).
Protecting your personal information
We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure. Some of the ways we do this are:
- back-up and archiving systems
- security measures for systems access (passwords to terminals containing databases)
- training for staff involved in database programs and maintenance
- only allowing access to personal information where the individual seeking access has satisfied our identification requirements
- security for the building
Your privacy on our website
We take care to ensure that the personal information you give us on our website is protected by 256-bit SSL security.
Links to other sites
You may be able to access external websites by clicking on links we have provided. Those other websites are not subject to our privacy standards, policies and procedures. You will need to contact or review those websites directly to ascertain their privacy standards, policies and procedures.
Resolving privacy issues
If any issues arise about our Privacy Policy, please contact us through our Contact Page or [email protected]
Further Information
For more information about privacy in general visit the Federal Privacy Commissioner’s website.